We can double-check your time activity set up to fix this, smizell. I'm here to assist you in doing this.
QuickBooks Online calculates the project income based on the billable rate you’ve invoiced to the customer. Conversely, the cost is determined by your worker’s individual hourly rate. Nonetheless, the program will accurately display the amount corresponding to the numbers you’ve entered.
Since it pulls up the billable rate as a bulk price instead of its individual rate, I recommend checking how you've set your Time activity to resolve this issue. I'll walk you through the process of doing so.
- Go to Projects.
- Select a project you want to fix.
- Under the Hourly time cost, click the worker/employer.
- It will route you to its report page, and once you're there, click your project's name under PRODUCT/SERVICE.
- You'll be directed to the Time Activity window, then guarantee that everything is correct and accurate.
- Make sure to enter the correct hourly cost and billable rate.
- Once you've confirmed everything is right, click Save and close.
Moreover, consider reading this article so you can have a full view of your profitability reports in QBO: Run reports in QuickBooks Online.
You can always reply to this post if you need additional help managing your project in QBO. I'll do my best to assist you.