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cmjames
New Member

I am having an error message. When I try to approve time it gives me this error message "We weren't able to approve time for ___. Please try again later.

 
2 Comments 2
RoseJillB
QuickBooks Team

I am having an error message. When I try to approve time it gives me this error message "We weren't able to approve time for ___. Please try again later.

Hello @cmjames,

 

This error usually occurs when a time entry is locked because it was submitted for a current or future date, or because of approval conflicts.

 

To resolve it, have a manager or admin unapprove or reject the timesheet. Here's how:

 

  1. Go to Approvals, choose the report dates and team members, and click Run Report.
  2. To unapprove timesheets, choose Unapprove.
  3. To reject it, click Reject, enter a reason, and click Send.

 

Once the date range is unapproved, you can edit entries and proceed to approve time.

 

Feel free to reply if you require additional help managing time entries. We're just a post away to help.

RoseJillB
QuickBooks Team

I am having an error message. When I try to approve time it gives me this error message "We weren't able to approve time for ___. Please try again later.

Hello there, cmjames.

 

Just checking in to see if the resolution for the error you encountered resolved your issue.

 

Let us know if everything is now working as expected of if you're still experiencing any problems. We'll be glad to assist further if needed.

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