Get 50% OFF QuickBooks for 3 months*

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.
Gneiss
Level 1

Bounced Check Reverse or Edit

I have a customer that bounced a check and I need to be able to reconcile. The check was deposited and credited one month, but the check did not bounce or get debited back out of our account until the following month (plus the bank fee debit). 

I used the Bounced Check feature on the initial deposit but forgot to enter the bank charge. Now I am unable to access the Bounced Check feature, I can't see how to edit or make any adjustment to add the fee to the old invoice. The payment was automatically "Unapplied" when I first used the Bounced Check feature so it is no longer there. I see the GJE, but not sure if that will fix the "new" invoice to have the Bank Charge added if I edit the GJE.

Is there a way to fix this, or reverse the bounced check feature to start again? The feature is no longer highlighted to be able to use and the invoice just shows the red Bounced Check message

HELP. I need to get this corrected to rebill and be able to reconcile since it goes across 2 different months.

 

1 Comment 1
MichaelaS
QuickBooks Team

Bounced Check Reverse or Edit

Yes, there's a way to fix this, Gneiss. Since the bank fees weren't added when you first used the bounced check feature, you can edit the General Journal Entry (GJE) by adding a line that debits the Bank Fees (Expense Account) and credits the Bank Account (Asset Account) for the fee amount.

 

You can either use an existing expense item for bank fees or add a new bank fee charge item and add it as a line on the reopened invoice to ensure accurate and balanced records.

 

I recommend consulting your accountant before making these adjustments to ensure the GJE updates are accurate.

 

In case you want to have a clear trail and redo, you can just delete and recreate it, then follow Option 2 in this article: Handle Non-Sufficient Funds (NSF) or bounced checks from customers.

 

Please leave us a response if you have other questions or concerns.

Need QuickBooks guidance?
Log in to access expert advice and community support instantly.

Need to get in touch?

Contact us