I have a customer that bounced a check and I need to be able to reconcile. The check was deposited and credited one month, but the check did not bounce or get debited back out of our account until the following month (plus the bank fee debit).
I used the Bounced Check feature on the initial deposit but forgot to enter the bank charge. Now I am unable to access the Bounced Check feature, I can't see how to edit or make any adjustment to add the fee to the old invoice. The payment was automatically "Unapplied" when I first used the Bounced Check feature so it is no longer there. I see the GJE, but not sure if that will fix the "new" invoice to have the Bank Charge added if I edit the GJE.
Is there a way to fix this, or reverse the bounced check feature to start again? The feature is no longer highlighted to be able to use and the invoice just shows the red Bounced Check message
HELP. I need to get this corrected to rebill and be able to reconcile since it goes across 2 different months.
