Quickbooks 2024 Pro - email attachments are not being sent to Outlook.

Welcome to the Community, @kdrew098.

Let me add some troubleshooting steps to help you send customer invoices seamlessly.

I can see how the inability to send customer invoices affects business productivity and communication. To get this resolve, you can restart and reset your temp folder permissions after utilizing the QuickBooks Tool Hub.

To begin with, please restart your computer and send the invoice again.

If you're unable to send the invoice successfully, proceed to these steps to reset your temp folder permissions:

1. Open the RUN command by pressing the Windows key + R.
2. Type %TEMP% and press Enter.
3. Right-click an empty area of the temp folder and select Properties.
4. Choose Security.
5. Ensure all usernames and groups in Security have Full Control.
6. Save it as a PDF again in QuickBooks once the permissions have been set to Full Control.

For more details about the process above, proceed to Step 2 in this material: Fix PDF and Print problems with QuickBooks Desktop. Then, head to the last section to reinstall XPS Document Writer.

Moreover, I recommend contacting our Customer Support Team if the issue persists after performing the troubleshooting steps above. They have all the necessary resources to examine your account further and provide the most appropriate resolution.

On the other hand, you can utilize this article as your guide if you want to personalize your forms to implement your preferred layout: Use and customize form templates.

Don't hesitate to click the Reply button if you have additional questions when sending customer invoices or other related concerns in QuickBooks Desktop. We can always lend a hand.

Hi kdrew098,

I'm glad that you're able to send out invoices now. Thank you for the giving us an update and for sharing your feedback about the instructions.

Put the instructions on how to install the Microsoft XPS  Document writer in Windows 11 to create the email pdf to send invoices and purchase orders with Outlook.  Windows 11 removed the XPS Document writer and Quickbooks will not create the email pdf without it.

Let's install Microsoft XPS Document Writer on your Windows 11 to ensure you can send your invoices and purchase orders seamlessly, SJ.

Here are the steps to follow:

1. Click on the Windows icon located on the taskbar.
2. Select Settings, then choose Apps from the left sidebar.
3. Click on Optional features, then select Add a feature.
4. In the search bar, enter Microsoft XPS Document Writer.
5. Click the Install button to start the process.
6. Once the installation is complete, confirm that the XPS Document Writer is available by opening the Control Panel.
7. Navigate to Devices and Printers, where you can find Microsoft XPS Document Writer listed as a printer option.

I still recommend contacting Microsoft Support or consulting your IT professional to help you facilitate the installation process, ensuring that you have the necessary features configured correctly.

Moving on, you can personalize your emails to customers and vendors by creating custom templates in QuickBooks Desktop.

After setting everything up, you can begin sending your invoices directly from the program.

This thread will remain open for further queries. We're always here to help.