Welcome to the Community, @kdrew098.
Let me add some troubleshooting steps to help you send customer invoices seamlessly.
I can see how the inability to send customer invoices affects business productivity and communication. To get this resolve, you can restart and reset your temp folder permissions after utilizing the QuickBooks Tool Hub.
To begin with, please restart your computer and send the invoice again.
If you're unable to send the invoice successfully, proceed to these steps to reset your temp folder permissions:
- Open the RUN command by pressing the Windows key + R.
- Type %TEMP% and press Enter.
- Right-click an empty area of the temp folder and select Properties.
- Choose Security.
- Ensure all usernames and groups in Security have Full Control.
- Save it as a PDF again in QuickBooks once the permissions have been set to Full Control.
For more details about the process above, proceed to Step 2 in this material: Fix PDF and Print problems with QuickBooks Desktop. Then, head to the last section to reinstall XPS Document Writer.
Moreover, I recommend contacting our Customer Support Team if the issue persists after performing the troubleshooting steps above. They have all the necessary resources to examine your account further and provide the most appropriate resolution.
On the other hand, you can utilize this article as your guide if you want to personalize your forms to implement your preferred layout: Use and customize form templates.
Don't hesitate to click the Reply button if you have additional questions when sending customer invoices or other related concerns in QuickBooks Desktop. We can always lend a hand.
