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harmoniousbalanc
Level 1
posted
‎October 21, 2020 07:46 PM
last updated ‎October 21, 2020 1:46 AM

Having problems trying to change the dates in the custom part of the profit and loss. The date will not change.

 
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1 Comment 1
FritzF
Moderator
Moderator
‎October 21, 2020 08:09 PM

Having problems trying to change the dates in the custom part of the profit and loss. The date will not change.

Welcome and thanks for dropping by the Community, @harmoniousbalanc.

 

To check if the browser's cache and cookies are causing this odd behavior, try signing into your QuickBooks Online (QBO) using a private browser (incognito).

 

Here's how:

 

  • Press Ctrl + Shift + N (Google Chrome).
  • Ctrl + Shift + P (Firefox).
  • Control + Option + P (Safari).

 

Once logged in, try to change the dates on the Profit and Loss report.

 

If it's successful, return to your default browser and perform a clear cache to refresh the system. However, if the issue persists, try using other supported browsers.

 

To learn more about customising Profit and Loss and other reports in QBO, I highly suggest checking out these articles:

 

 

Please leave a comment in this thread if you have any other issues or concerns. I'll be more than willing to assist. Have a good one!

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