FritzF
Moderator

Manage your account

Welcome and thanks for dropping by the Community, @harmoniousbalanc.

 

To check if the browser's cache and cookies are causing this odd behavior, try signing into your QuickBooks Online (QBO) using a private browser (incognito).

 

Here's how:

 

  • Press Ctrl Shift (Google Chrome).
  • Ctrl Shift (Firefox).
  • Control Option (Safari).

 

Once logged in, try to change the dates on the Profit and Loss report.

 

If it's successful, return to your default browser and perform a clear cache to refresh the system. However, if the issue persists, try using other supported browsers.

 

To learn more about customising Profit and Loss and other reports in QBO, I highly suggest checking out these articles:

 

 

Please leave a comment in this thread if you have any other issues or concerns. I'll be more than willing to assist. Have a good one!