You can turn off the pre-filling option for transactions in QBO through the Account and Settings, @sherioz.
To start, please note that disabling this feature ensures QuickBooks will no longer automatically populate fields with data from previous transactions tied to the contact.
Here’s how to turn it off:
- Click the Gear icon and select Account and Settings.
- Navigate to the Advanced column and locate the Automation section.
- Find the option labeled Prefill forms with previously entered content, and uncheck this box to turn off the prefilling feature.
- Click Save and then Done.

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