cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Want an expert to help you set up your QuickBooks Online? Find out how: Click here
edgephotographygc
Level 1

Is anyone else having problems loading bank cvs files from last financial year in Australia?

the community did not help. This is a error in the software. i have done the cvs file import many times before. but now it wont work. Can anyone help?

2 Comments 2
JorgetteG
QuickBooks Team

Is anyone else having problems loading bank cvs files from last financial year in Australia?

The inability to import a CSV file into QuickBooks Self-Employed (QBSE) is usually due to incorrect formatting or exceeding the 100 KB file size limit, @edgephotographygc.

 

To resolve this, ensure the file is correctly formatted and meets QBSE’s CSV upload size requirements. If the file is too large, consider splitting the file into smaller segments or compressing it before uploading.

 

For further guidance, refer to the article: Format CSV files in Excel to get bank transactions into QuickBooks.

 

If the file format is correct and within the size limit, but you are still experiencing issues, we recommend clearing your browser’s cache to eliminate stored data that may be causing display or performance issues. Additionally, ensure you're using a supported browser to avoid compatibility issues with QuickBooks.

 

Please add a comment below if you have any further questions or require additional assistance. We are here to help.

SIAB
Level 7

Is anyone else having problems loading bank cvs files from last financial year in Australia?

@edgephotographygc 

Try csv2qbo converter tool to isolate the problem.

https://www.moneythumb.com/?ref=110