The problem was solved by using Chrome as the browser, even though Safari is listed as one of the browsers you can use. The online person that helped me work th...

Unfortunately those tips don't work. Clearing cache, restarting safari, making sure safari is updated, restarting computer-when the reconnect or update is chose...

unfortunately clearing the cache, restarting safari, updating- what ever I choose, when the prompt reconnect is chosen, then the bank website it just showing th...