Hi Pattie -- I wanted to make sure you saw that I figured out a solution to this highly annoying problem finally (one year later, and by myself, with no help fr...
Hello, I'm the OP of this thread and I don't know who's going to get a notification that I've replied again, but I needed to share this -- I stumbled on a way t...
Hi Pattie - I'm the original poster, and NO this issue was never resolved. I have to use the workaround with my new files and not put in the EIN. Their tech sup...
After spending 2.5 hours on the phone with a support tech yesterday (on top of the 45 minutes the day before), and having him remote in to my computer to see wh...
