I am delighted to welcome you to the Community forum. It's great to have you here, posting your concern.
I know how crucial it is for your financial reporting to run smoothly. The system occasionally behaves weirdly when the browser is loaded with out-of-date pages. I advise you to carry out some basic troubleshooting procedures.
Let's begin by signing in to your account in a private window. Here are the keyboard shortcuts:
- Safari: Command + Shift + N
- Google Chrome: CTRL + Shift + N
- Mozilla Firefox or Microsoft Edge: CTRL + Shift + P
Try changing the report's date there. If it's successful, switch back to your default browser and delete your cookies and cache to start over. If not, you can use a different compatible browser to improve your QBO experience.
Read this article to find out how to make the most of your financial reports: Customise reports in QuickBooks Online.
If you want to know how to print your reports in QuickBooks Online, feel free to browse this article: Run reports in QuickBooks Online.
I'm always here if you have further concerns with your financial reports or any QuickBooks-related concerns. We're available 24/7. Have a nice day!
