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projectdata315-g
Level 1
posted
‎December 21, 2020 12:50 AM
last updated ‎December 21, 2020 12:50 AM

PLEASE CALL ME, I NEED TO SPEAK TO THE EXECUTIVE

 
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1 Comment 1
AlexV
QuickBooks Team
QuickBooks Team
‎December 21, 2020 01:04 AM

PLEASE CALL ME, I NEED TO SPEAK TO THE EXECUTIVE

Good day, projectdata315-g.

 

Thanks for dropping by! I understand that you need to speak with our Support Team. Let me show you how to reach out to them. You can follow these steps:

 

The new "Help" menu interface: 

  1. Click the (?) Help icon and choose the Talk to a human option (then type it again when prompted).
  2. When asked by the bot, enter a short description of your concern.
  3. Select I still need a human, then proceed with Contact us.
  4. Tap Let’s talk then select Start a chat. 

For the old "Help" menu:

  1. Click the (?) Help icon, then the Contact Us button.
  2. Enter your question in the What can we help you with field.
  3. Proceed with the Let's talk button.
  4. Select the Start a chat button.

Also, you'll want to share your concern here. The QuickBooks Community will assist you with any question you may have 24/7. 

 

Visit our Community Help page to check different articles that help you in managing your account.

 

Looking forward to assisting you again. Have a good one.

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