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ohana-ttdi-gmail
Level 1
posted
‎November 23, 2022 02:43 AM
last updated ‎November 23, 2022 2:43 AM

I could not find snap feature in my mobile app

 
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1 Comment 1
Kevin_C
Moderator
Moderator
‎November 23, 2022 04:10 AM

I could not find snap feature in my mobile app

I can see how the functionality to capture receipts would be beneficial to your business, ohana-ttdi.

 

The Snap Receipt feature's accessibility may depend on the region. It is currently available in selected regions like the United States, the United Kingdom, Canada, Australia, etc. If you have a different version, I recommend looking for a third-party app that will allow you to capture receipts.

 

In the meantime, you'll want to try attaching files manually to your transactions in QBO. Check out this article to learn more about utilizing this feature: Attachments in QuickBooks Online.

 

While this feature is unavailable, I recommend sending your feedback to our Product Development Team so they can review it and consider implementing it in the future. Here's how you can submit feature requests using your QBO mobile app:

 

For Android devices:

 

  1. Click the Menu button.
  2. Select the Gear icon.
  3. Scroll down and then choose feedback under the Help section.
  4. Enter your feedback and product suggestions.
  5. Tap Send Feedback.
    970d3c96-6463-46f8-805e-e1f9ad57529a.default.png

 

For iOS devices:

 

  1. Go to the Menu ☰ icon, then select Help & Feedback.
  2. Select App Feedback.
  3. Type in your feedback and product suggestions.

 

Additionally, I've included these articles to help you get an overview of what you can do with the app. This way, you'll be able to navigate the program easily:

 

 

Please know that you're always welcome to post a reply in this thread if you have any other questions about your QBO account. I'll be here ready to assist you. Keep safe!

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