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sangee
Level 1
posted
‎July 23, 2020 10:03 AM
last updated ‎October 05, 2020 8:16 PM

How do I resolve? This transaction was on or before your company's closing date. Deleting the transaction will affect your books. Please enter the password to continue.

 
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1 Comment 1
IamjuViel
QuickBooks Team
QuickBooks Team
‎July 23, 2020 10:36 AM

How do I resolve? This transaction was on or before your company's closing date. Deleting the transaction will affect your books. Please enter the password to continue.

Hello, @sangee.

 

You may have turned on the close your books feature in your QuickBooks account. This is why you're being prompted to enter a password.  Let me guide you in updating the password you used in closing your books. Just a heads up, only admins can make these changes.

 

Here's how:

  1. Sign in to QuickBooks Online as a master admin or company admin.
  2. Go to the Gear icon.
  3. Choose Accounts and Settings.
  4. Select the Advanced tab.
  5. Click the Edit pencil icon in the Accounting section.
  6. Change the closing date and enter a new password and confirm it.
  7. Click the Save button.
  8. Hit Done.

Once completed, you can now start managing your transactions.

 

Know that the Community and I are always here to help you in navigating around QuickBooks. Feel free to leave a comment below if you have other questions or concerns. Enjoy the rest of your day.

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