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dl8908142
Level 1

How can I add a Canadian client from Hong Kong?

 
3 Comments 3
RCV
QuickBooks Team
QuickBooks Team

How can I add a Canadian client from Hong Kong?

Adding a Canadian client to your QuickBooks Online (QBO) account from Hong Kong requires some steps to ensure you're setting them up correctly, dl8908142.
 
To achieve this, we'll need to work with two different currencies (Hong Kong Dollar and Canadian Dollar). The Multi-currency feature allows you to handle transactions in multiple currencies and converts them to your home currency for reporting purposes. If it is not yet enabled, please follow the steps in this article to turn it on: Set up and use Multicurrency in QuickBooks Online.
 
Now that you've enabled the feature, add the Canadian dollar to your list of currencies. Here’s how:
 
  1. Go to Settings.
  2. Tap Currencies.
  3. Select Add currency.
  4. Choose Canadian Dollar (CAD) from the Add Currency dropdown.
  5. Press Add.
 
Once done, add your new client and assign the Canadian dollar to their profile by following the steps below:
 
  1. Go to Customers & leads and select Customers.
  2. Select New customer.
  3. In the Customer information window, fill out the required information.
  4. Choose Payment and billing. In This customer pays me with field, select the customer's currency (Canadian Dollar (CAD). This is the currency that the customer uses to pay you for products or services.
  5. Fill in the rest of their details and press Save.
 
To learn more about this one, refer to this article: Assign a foreign currency to a customer.
 
Once you've completed these steps, create invoices and other sales transactions for this client in CAD. The program will automatically calculate the exchange rate for you, but you can also manually update it if you need to.
 
Revisit this post if you have more concerns about managing your currency or any QuickBooks-related.
dl8908142
Level 1

How can I add a Canadian client from Hong Kong?

Thank you so much for your reply.

 

Actually I have added CAD in the currency list.

 

However, when I add the client, the country of the client's billing address is preset to "Hong Kong" and cannot be changed to other country.

 

I finally managed to talked to my account manager for Hong Kong region and she confirmed that I cannot add a Canadian client from Hong Kong.  What I could do is to set up another profile in Canada in order to serve my Canadian clients.

SIAB
Level 7

How can I add a Canadian client from Hong Kong?

@dl8908142 

Prepare a new email address and sign up for a QBO Accountant for Canadian account.