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ABS2018
Level 1

Importing bills into QBO in the USA

I found the online instructions to "Import your bills in QuickBooks Online".  However, when I follow the instructions and go to "settings" and "import data", the option to select "bills" isn't available.  Why?  I'm using Quickbooks Online Plus.

1 Comment 1
Charies_M
Moderator

Importing bills into QBO in the USA

I'm hoping in to help you import bills into QuickBooks, ABS2018.

 

Missing options when importing bills can be caused by browser's cache that became full overtime. To fix this, let's log in to your QBO account using an incognito or private browser. Since this doesn't store data in the cache, it the best place to isolate browser issues. Kindly use either of the following shortcut keys:
 

  • Google Chrome, press CTRL  + Shift + N
  • Mozilla Firefox: press CTRL  + Shift + P
  • Internet Explorer: press CTRL  + Shift + P
  • Safari: press Command + Shift + N

Then try importing the bills again, here's a good article that you can refer to learn more about the process of importing bills into QBO: Import your bills in QuickBooks Online.

 

If it works, you may want to clear the browsing history of your regular web browser. This will remove previously-stored browsing data that might have caused the issue. Otherwise, you can try using other supported browsers to be thorough.

 

To help you with the future task and tips when using QBO, you might want to visit our Help Articles.

 

You know where to find me if there's any more help managing bills. I'll be around to assist. Have a lovely day.