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Thanks for reaching out to us, @-cylot-co-bw.
Let's make sure you're able to import custom form styles. If you're unable to access the preference in QuickBooks Labs, it might be enabled for your account already. If this happens, you can go directly to the Custom Form Styles window and import your forms from there.
Here's how:
I'm also adding here a link about mapping the imported sales template in QuickBooks Online for reference: Import custom form styles for invoices or estimates
I'm just a few clicks away if there's anything else you need. Just let me know by leaving a reply below. Have a great day!
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