DO NOT WANT THE DESKTOP VERSION OF QUICKBOOKS TO BE DISCONTINUED

ecatwood · ‎August 14, 2023

I'd like to hear from others that don't want to ever switch to the online version of Quickbooks.

Given the huge increases in pricing that will be coming in 2024 it appears that Intuit is trying to financially motivate users to go to the online version.

I, like many other Quickbooks users, DO NOT WANT THE DESKTOP VERSION OF QUICKBOOKS TO BE DISCONTINUED. There are many reasons why Desktop users do not want to use an online version.

1) In bush Alaska and rural America internet is still spotty and unreliable. NONE OF MY ALASKA ACCOUNTING CLIENTS CAN SAFELY USE THE ONLINE VERSION as they are all in the bush. Bush Alaska can only be reached by small airplane, boat, snow machine (snowmobile for you lower 48er's) and ATV.

2) Many users just don't want all of their financial data online since it can never be guaranteed to be safe from hacking. Some of these users will only connect to online to verify their subscriptions and then disconnect from the internet.

3) Many users I visited during 2015-2019 (I conducted about 100 audits in Alaska during this time) had switched to online and absolutely hated the online version. Many also eventually switched back to Desktop.

FYI ... those of use who want the Desktop version to continue just want to be heard.

Erin [last name removed]

Anchorage, Alaska

JaeAnnC · ‎August 15, 2023

We hear your sentiments, @ecatwood. I understand if the price increase and discontinuation for QuickBooks Desktop (QBDT) have raised some concerns for you. Allow me to share some details about it.

We still provide support for our QBDT clients and products. For businesses with complex requirements, we recommend using the Enterprise subscription.

For QBDT Pro/Premier/Mac Plus subscription users, we strongly advise you to migrate to QuickBooks Online (QBO). We are focusing our innovation efforts there since it has several advantages over desktop, including remote access, increased flexibility, and real-time collaboration. We also take data privacy and security very seriously. We understand that your financial information is sensitive, and we want to assure you that we have implemented robust measures to protect your data. Our platform is designed with multiple layers of security, including encryption, firewalls, and regular security audits.

For those customers who opt to continue with Plus subscriptions, we will continue to concentrate on product maintenance and security.

Furthermore, we're aware that price increases are difficult. However, they’re necessary to offer the products and services you require today and in the future. Every year, we concentrate on giving you access to a safe and dependable product that facilitates the operation of your business.

I recommend reading this article to learn more: Common QuickBooks Desktop questions.

Additionally, you might want to check out this article to learn more about QBDT's new features to help streamline your daily accounting tasks: What’s new in QuickBooks Desktop 2023.

We truly appreciate your understanding in this matter. If you have further questions about the discontinuation, please don't hesitate to visit us again in the Community. We're always here to help.