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I have contacted QBO support online and over the phone with no help what so ever. My Last attempt to contact support I was on a chat and the rep just didn't even respond and then closed out the chat 2 hours later. I am trying to get my 1099s out and it keeps saying that I am missing information, when I click on the contractor to fix said errors I am not able to see anything. I am also not able to print any reports at this time. I have updated my computer and chrome. I have also cleared all cache and cookies.
This isn't the experience we want you to have with our support team, @aimeecakes. Allow me to butt in and share some steps to help process your 1099 successfully.
To begin, let's check your contractor's profiles. Make sure that they have the correct address, specifically their zip codes. Then, ensure to select the form (1099 NEC or 1099 Misc) accurately.
I know you have reached out to our support team, but it would be best to contact them again if the issue persists. This way, they can better investigate and take the necessary measures to fix it.
I'm also sharing these relevant articles to learn more about the 1099 form and how you can prepare them:
Please get back here if you have additional queries about preparing and filing 1099 in QuickBooks. I'll will wait for your response.
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