I normally use the sequence of "Sales Receipt, Card Sales, 400 Sales paid by card, VAT 20%" when accepting bank transactions. This has worked perfectly well for years but now I find it impossible because no matter what sequence of actions I try, Sales Receipt always reverts to Deposit. The reason this needs solving is because Deposits can refer to supplier refunds, loans being repaid by Staff, deposits of expired bank notes or cash sales etc and if not properly allocated to the correct accounts we could end up paying VAT on such deposits or underpaying VAT on card sales which could be very costly. I have asked QBO Training and QBO Support without success so far.