How are you, Hamid_Khan?
I appreciate you for considering the steps provided by my colleague above. It's a good thing to do a screen sharing to further investigate, and be able to identify what's causing the missing transactions. The Community place is an open forum where everyone can see our conversation from time to time.
As much as I wanted to do it with you, we will need to get in touch with one of our specialists. They have enough and appropriate tools to use for investigating this situation. Here are the steps on how to connect with them:
- Go to the Help menu and click Contact us.
- Let them know in the description box that you need in sorting out the missing transactions in the report.
- Click Let's talk, then select between Start messaging or Get a callback.
- Due to COVID-19, we have limited support and reduced our support hours too.
Please let us know how it goes by replying to this thread. I'm right here together with my colleagues to assist you further. I hope you're doing well. Keep safe!
