Hi Charies,

Thanks for your answer.

- I have my bank properly connected and I can see the refund in my downloaded transactions.

- I Record the Refund in the VAT tab, but in the tab to introduce the Bank account, my bank doesn't appear in the list, so I select "Undeposited Funds". Maybe this is the step I do wrong? Because when I go back to banking, the item doesn't appear when i try to "Find a Match"

Many thanks

Alfonso