Hi All. I'm currently using QB Commerce (formerly known as Tradegecko) and QB Online. The current compatibility between the two is extremely poor (e.g. one-way sync from Commerce to Online. Anything I enter into QB Online won't appear in Commerce)...it's very frustrating and I'm duplicating workflows and having to use work arounds :( 

Within QB Commerce, I've grouped customers because each of my Sales Team handles a different set of customers. Now, I want to replicate this within QB Online. E.g. I want 50 customers to be in a group called 'New Sales Team' and the others to be in a different group.

The grouping in QB Commerce lets me run reports against a specific group of customers (sales reports as well as accounting reports [payments and receipts] and helps me work out the sales teams commission. In essence, I can segregate different sides of the business.

How can I create these groups in QB Online?

I've seen articles that point to this feature in QB Online:

https://quickbooks.intuit.com/learn-support/en-us/customer-topics/set-up-and-assign-customer-types-i...

Desktop has the feature too:

https://quickbooks.intuit.com/learn-support/en-uk/manage-groups/create-a-customer-group-in-quickbook...

I very much appreciate your help. Thanks!