Thank you for joining the thread, @ohanavet.

At this time, I encourage checking with TSheets as the timesheet seems to be billable but the feature is not carrying the command. This way, they'll be able to review and investigate the cause of this behaviour.

As always, feel read our help articles just in case you need tips and related links while working with QuickBooks in the future.

Post again if there's anything you need assistance with. I'm a post away to help. Have a good day!