I am using QB self employed and have a verified email address. When I forward a receipt, I get an email from QB stating that the receipt was successfully obtained (e.g. "We're processing a receipt you forwarded to us"), but that's all that happens. It doesn't match it in the transactions, it doesn't send me a confirmation stating whether it failed or not; literally, nothing else happens. 

Can someone help me figure out why this isn't working? I have so many receipts that I need to be matched, but this is holding me up.