Thanks for the update, @garyevans1991.

You’re right about the feature. Simple Start can only track income, expenses, and manage accounts receivable. The ability to record bills and supplier credit is only available in QuickBooks Online Essentials and Plus.

If you decide to get a higher version of QBO to create these types of transactions, I recommend visiting the website for more details about the different prices and discounts. Simply hit the green Buy now & save button to get started. 

The other option is to log in to your account and upgrade by going to the Account and Settings. Here’s how:

1. From the Gear icon, select Account and Settings.
2. Select the Billing and Subscription tab and go to QuickBooks section.
3. Click Upgrade next to your subscription plan.
4. Choose the plan you want by hitting Upgrade. (See screenshots)
5. Enter your payment information and save the changes. 

After upgrading the subscription, you can start tracking all vendor transactions. For reference, check out these articles: 

• Use Purchase order.
• Enter and pay bills.
• Handle supplier credits and refunds.

Let me know what else you need. I’m always here to help. Have a good one!