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Replying to:
EdwardR
QuickBooks Team

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Hello Kirsty,

 

Thanks for your post.

 

Could you please send me a screenshot of your invoice settings I have included steps below to get you to the screen we would need to see.

 

  1. Select 'Cog Wheel' top right of your dashboard
  2. Select Custom Form Styles
  3. Now you should see a form type set as 'Master'
  4. Select 'Edit'
  5. Next select 'content' on the top menu and click on the image on the right where it shows the items

The Delivery note should reflect the information contained on this section once we have screenshot if this is selected I can see what could possibly be causing the issue.

 

Thanks,

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