Let's troubleshoot the QuickBooks app on your device to restore its default settings and refresh its functionality, Paul.
For Android:
- Open Settings on your Android device.
- Go to Apps (this may vary by device).
- Choose the QuickBooks app from the list.
- Tap Storage, then tap Clear data.
For iOS:
- In Settings, click General.
- From the iPhone Storage, select the QuickBooks Online app.
- Click Offload App.
If the issue persists, I recommend reinstalling the QuickBooks app. However, if you're using an iOS device and the problem persists, I encourage you to reach out to your QuickBooks Live support team for further assistance.
In the meantime, you can log in to your QB Solopreneur account using a web browser on your mobile device or on your desktop to continue with your invoice task.
This thread is open if you have further invoicing concerns.
