Joining this conversation to route you to our live representatives, Aggie.
Since the invoice status updates while you're on the web version and you've cleared your cache, contact our live support team directly. They can assist you with a screen-sharing session to investigate the issue further.
Here's how:
- Open your QuickBooks account on a web browser.
- Go to the Help icon in the upper right corner.
- Select the Search tab and click on any articles.
- Choose the Contact Us button.
- Click the Ask about something else tab.
- Key in your concern and hit Continue.
- Choose a way to connect with us:
- Have us call you - Get a call from a support expert.
- Chat with us - Start a conversation with a support expert.
You can check out their support hours to determine their availability.
Here's a helpful article you can refer to learn how to personalize and add specific info to your sales forms: Customise invoices, estimates, and sales receipts in QuickBooks.
Add a reply below for any follow-up questions about managing your invoices.
