This thread shows just how dismal a product QB online is, and just how useless 'support' is. Every year I make adjustments to stock values, and this year I cannot do it; a basic accounting function.

We were forced to migrate to QB Online, although I wish we had moved to Sage, after 20 years of using QB desktop, and I loathe the QB Online product. Unless you are selling lemonade from a stall in a Saturday market, and nothing more complex, then QB Online is not fit for purpose.

Every day I find another function it can't perform, or another report that is badly designed. Even the templates for POs, quotes and invoice look like something from the 1990s, and can't be changed to anything better.

If you change from QB desktop virtually all your previous data will be lost, and you will lose time and money.