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Everything you need to know about connecting your bank and credit cards in QuickBooks Online

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Faber Laser Co
Level 1

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Hi, I am trying to follow this guide on how to categorise a supplier refund that appeared as a bank transaction:

https://quickbooks.intuit.com/learn-support/en-uk/help-article/supplier-credits/enter-supplier-credi....

 

In Step 1, point 4, the instructions advise to select the 'Creditors' account, however, I can't see that account in my chart of accounts - is there a different account I would use, or is there a different method?

 

Many thanks!

Simon Osborn.

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