I am very new to requesting e-payment with our customers, and I like it really well.

I agree with posting payment against the corresponding invoice.

We send an invoice to the customer and create a payment link in QBO,

when a customer makes an e-payment it generates a sales receipt and I am unable to apply this to the open invoice.    (I am thinking this should work a bit like vendor credits with vendor payments)

The only way I can apply the sales receipt is to create a new invoice through the +NEW icon on the home page.  this would leave my original invoice unpaid. 

PS.  I have done my research and what I find does NOT WORK!

Please do not send an answer unless you have tried it and it works!

thank you.  

Sincerely,

Ms. Looking for the right answer in Mansfield, OH.