Hi JamaicaA,

In regards to your comment on April 10, 2023, this issue has not been resolved... I repeat, not resolved! Please share that with your "Team" (not clear if you are you an employee of quickbooks?).

I just received a "bounced email" error on May 10, 2023. 

Please stop telling customers that this is resolved, and then closing the thread. That just makes it harder to follow the progress for your team, and for customers. Instead of having 100 threads about the same issue, wouldn't it be better to keep the original thread open until there are no more issues being reported?!