@Ashleigh1as agreed with my QBO manager, my affected clients are no longer paying thier monthly QB fees while we await a solution - is QB able to operate like this with some of its customers just not paying? We want to pay. We want a product that works.This is all so depressing. I have a big new client and I am looking at putting them on Sage because I am scared to recommend QBO

Please can you at least tell us what progress you are making?