@paul72 You could quite possibly be my favourite person of 2023 thus far!

I know you were referring to the additional column that appears on my input screen, which is nothing more than a slight distraction, but it did jog my grey matter to see if the settings for a general template altered the settings for all of my 4 bespoke templates, and it appears that it does!

I have no idea why, (I don't recall going into the settings recently and certainly not around the time when I noticed the "Service Provided" column on my bespoke invoices was no longer getting populated), but I've just checked the settings and the box for "Service/Product" wasn't ticked on the standard template, even though that box appeared on my input screen and allowed me to populate it with the correct information. I ticked it, went back to a few of my already issued invoices that were previously not displaying correctly, and they are now displaying correctly! Awesome! Thank you Paul, you've lowered the temperature of my blood significantly this morning!

Perhaps QBO might give you a discount on your subscription this year for saving one of their customers from a nervous breakdown when their own tech support couldn't help!? Unlikely, but we can dream.

Make yourself a brew, put your feet up and smile. Not for long mind, there's work to be done! ;)