@Ashleigh1Thank you.

Please feedback - we very much need a new tag called "workarounds offered/ fix in development" - showing solved creates frustration to the point of anger.

Workarounds provided to date are no help to the majority of your customers. We can figure for ourselves when a customer hasn't paid for 3 months it may be because (which we now know) they haven't ever had the invoice so we need to call them and follow up by emailing the list of invoices they say they haven't received as PDF attachments.

Are you able find out the answer my my other Q's please? That is:

1. Time frame for a fix?

2. What objective/ remit have the engineer team been given? (a) To fix the unfixable - ie. try and stop global ISPs from constantly blocking, unblocking and re-blocking intuit's QBO emails at server level; or (b) develop a different method to mail out QBO sales invoices?; or (c) to provide us with IT support or a stepped guide with screenshots for the more technical workaround offered, which involves higher level IT capability than most of us possess.

Many thanks