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Everything you need to know about connecting your bank and credit cards in QuickBooks Online

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chrishawkins
Level 3

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The QB Team marked this thread as solved some months back even though they know it isn't solved.

 

It is disgraceful to mark it as solved when they know it is an ongoing issue.

 

Their suggestion of download each invoice as a pdf and emailing it manually is ridiculous, first of all this would create excess work with companies having to potentially download 100's or 1,000's of invoices and emailing, also what about recurring invoices? You would have to check each day to see which recurring invoices had been generated by the systems, download them and email. Totally unworkable!

 

The issue is clearly the QB email servers being blocked by network spam filters not by users mail servers, using Gmail as solution is also not acceptable, Gmail is only free for personal use and if you are using it for business use you should subscribe to their business service.

 

Their are thousands of businesses that use their own mail servers to deliver bulk mail and don't get blacklisted as QB severs do, Amazon, Ebay, PayPal to name just a few ensure their servers are not blocked. QB should be able to prevent their mail servers being blacklisted as spam.

 

It's time QB stopped posting rubbish saying this is a high priority and simply fixed the issue, it is astonishing how many QB employees have come on to this thread posting responses that just expose the fact they have not even read the thread.

 

At least have the decency to remove the SOLVED marker from this thread, it is an insult to everyone who is experiencing these issues!

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