Its got worse. Every invoice I sent this week has been affected plus the only statement of account I sent. I tracked the statements down via the audit log. HOwever what I sent in the covering emails for the statement and invoices  has been lost for all time - covering emails don't appear to be included in the audit log so your carefully crafted email you spent 10 minutes writing is gone. This is issue so urgent now. Quickbooks' reputation is on the line. We cannot  continue to sell this product to customers.

The link that was offered elsewhere in the thread for a refund did not work last month - it allowed me the  option to choose an invoice and apply for it to be refunded but Intuit replied to say it wasn't eligible to be refunded. Not sure if it was too old - figured I'd start with the older ones first since the issue has been going on since February - I did see something about its got to be a purchase within 60 days - let me know any of you if you manage to get a refund