Hi Ashleigh

That is part of the problem. QB sat they are working on as a priority etc etc but they have been since Feb. They actually gave a definitive date of by 6th June further back in this thread but here we are nearly 2 months on and they won't even give a date as we have been asking for weeks.  

Its clearly not the priority they say it is - i have seen threads where the customer service chat doesn't even know about the problem - that should tell you all you need to know. 

I guess once it reaches a mass of so much work to re send invoices etc and the effect on cashflow customers will bite the bullet and move elsewhere. 

Certainly we are looking to that option - i will post once we have the time to trial xero or one of their competitors to see how easy moving the invoicing. vat and accounts actually is from the accountant.