That is the problem with ERP software and accounting software such as quickbooks. They know they got you by the "fill in the blank". I have been through a couple of switches prior to opening my own business and let me tell you... it ain't fun. Never goes according to promises and prayers. QBO knows this and they 100% use it in all considerations. It's life and it's business I guess. I wish all companies were a little more humble and wouldn't take advantage of situations like these, but it wouldn't be called capitalism haha.