WOW!!!! This is still going on??? i too have had an increasing number of estimates and invoices not being received. I have been using the same email and same customer emails for years and never had a problem until more recent months. I am having to print all estimates and invoices and then scan & email them individually. It's amazing how price keeps increasing year after year and yet we lose features like free connection to fathom and issues as important as this take over 6 months to correct.... I understand having issues and things aren't perfect... but QB should consider these things when discussing a price increase.