Exactly. We are in US too and are experiencing the same issue.It is embarrassing to constantly ask clients if they have received our invoices and also try to re write a personal email since you have no access to an outbox other than a message that says bounced under the name on each invoice. It's mind boggling to me that a company as large as intuit have not fix this major issue long ago but I am sure if any user misses a payment they will be all over them. not professional at all since they are in the business of handling of client's finances and their business.