Hi there, @accounting191.
At this time, we haven't received an update from our product engineers about this undelivered invoice issue.
I understand the urgency to get this issue fixed. But rest assured, our product engineers are diligently working on a fix. If you haven't yet, I recommend contacting our QuickBooks Support Team. This way, they can also add your company file to the list of affected users and get an update about the resolution status. You can also provide this investigation number for easy tracking: INV-69394. To reach them, you can follow the steps below:
- Sign in to your QuickBooks Online account.
- Click the Help button.
- In the QuickBooks Assistance chatbox, select Talk to a human and choose I still need a human.
- Select Contact Us.
Thank you for your patience while we're working on this, @ccounting191.
You may also want to view all your sales transactions. You can go to the Sales menu and select All Sales. This will give you a great view of the status of sales transactions, open invoices, and paid invoices.
If you have any other questions, feel free to comment below.
