Hi Ashleigh1

I have done this but yet another client has now now raised the issue and it does concern me that this is still not resolved

New clients to QuickBooks are not impressed as this is the first thing that they try to do when they start using QuickBooks and definitely does not reflect well on us for having recommended this to them in the first place.

Therefore, could you please prioritise this issue as a matter of urgency and also confirm to us some timescales of when this will be sorted?

Thank you

Mia