This isn't the kind of service we want you to experience when sending sales transactions, LH2173, Tim A, and rad7.

Let me make it up to you by ensuring you'll get a detailed explanation of why this issue occurred.

I'd recommend contacting our QuickBooks Support Team. They can access your account and review why you have bounced invoices.

Here's how:

1. Go to the Help (?) icon at the top.
2. On the Assistant tab, click Talk to a human.
3. Enter your concern in the Type something field, then click the send icon.
4. Click on I still need a human.
5. Select Get help from a human.
6. You can either select the Chat with us or Have us call you option.

Additionally, I've included this article that'll guide you in personalising the invoices you'd like to send to your customers. This helps you add the info that matters most to your business: Customise Sales Forms.

I appreciate your understanding on this matter. Please know that I'm determined to get this resolved.