Hi there, @Hinton Painting.

I know this isn't the experience we want you to have.

Allow me to take a moment in this conversation and provide some information about your email concern.

I've checked here on my end that the investigation is still open. We have no definite time as to when will this be resolved, but our engineers are working on a solution.

However, if you've already reached out to our Customer Care Team, rest assured that you'll receive notifications about the updates of this issue.

If you haven't been added to the list of affected users, I encourage you to reach out to our QuickBooks Online Support. They'll be able to pull up your account and add you so you'll receive an email notification once it's fixed. Please follow the steps provided by RoseJillB to reach them.

Additionally, you can bookmark this link in your browser for future reference. It outlines the steps to resolve when customers are unable to receive your emails.

If you need further assistance regarding your QuickBooks Online transactions, you can always leave a comment below. Stay safe!