Nothing happens.  I have spoken with chat and they firstly advised to switch it off reset cache and try again. Nothing happened.  I spoke to chat again, they assured me all would be ok, but couldn't give clear indications of when it would work and we didnt actually do anything except switch it off and back on again. Was even referred to a supervisor.  All looks set up ok. Even got a colleague to use a different user and computer, but nothing happened.