We'll have to investigate this problem safely, anjum. 

I appreciate all the steps you've taken so far to resolve the supplier balances. I'll make sure that the opening balance will fix without a moment's delay. 

It looks like you've already done the actions to clear off the Accounts Payable in your QuickBooks Online. Based on all the steps you take, you should no longer have an open balance in the accounts payable. 

With this, I'd recommend contacting our Customer Care Team. Our experts can initiate screen sharing to view your account securely and help you from there. They are available Monday -Friday, from 8:00 AM to 10:00 PM, and Saturday -Sunday, from 8:00 AM to 6:00 PM. Make sure to contact them within business hours to ensure a swift response.

Here's how: 

1. Go to the Help menu, then click Contact Us. 
2. Type your concern in the box and tap Let's talk. 
3. Choose either Call us or Start a chat. 
4. Complete the required data and submit the request.

For more insights about managing supplier credits in QuickBooks, please refer to these articles below: 

• How do I handle supplier credits and refunds
• Expenses and suppliers

Let me know if you have any other questions or concerns by leaving a comment below. I'll be more than happy to help. Don't work to hard, anjum.